Alberto Torres
Marketing Automation Specialist — Email & SMS
Mexican Citizen · Bilingual ES/EN · CST Timezone (GMT-6)
Video walkthrough (English): loom.com/share/5acbbdf6
Summary
Marketing Automation Specialist with 5+ years managing high-volume email and SMS operations for US-based companies. Built and managed a $300K+ monthly revenue engine across 3M+ subscribers. I currently build and maintain WagerBird's email/SMS infrastructure using Make.com, AWeber, HubSpot, and automated QA workflows. 4+ years of daily English communication with teams in San Diego, Atlanta, and New York.
Experience
Marketing Automation Specialist (Current Contract)
2025 – PresentWagerBird · Austin, TX (Remote) · Sports betting platform · US team
- Built entire email and SMS automation infrastructure from zero, reducing a 90% revenue drop to 30% by replacing manual execution with automated workflows
- Architected Make.com pipeline connecting Stripe → AWeber → HubSpot with self-healing segmentation (Whale, VIP, Repeat, New)
- Built automated link verification system (Playwright) — 100% URL accuracy before every broadcast
- Identified $41.7K in dormant VIP revenue through automated lifecycle segmentation
Tools: Make.com, AWeber, HubSpot, SlickText, Stripe, Playwright, Claude AI
Email & SMS Coordinator
2021 – 2025Tibrio · San Diego, CA (Remote) · 3M+ subscribers, 5 properties · US team
- Managed $300K+ monthly email/SMS revenue operation — 5 daily campaigns, 3.6M+ monthly sends across 3M+ subscribers
- Built campaign analytics system analyzing 400+ campaigns per cycle; reversed a 30% revenue decline through data-driven offer rotation
- Reduced unsubscribe rates by 18% using fatigue detection via Looker Studio and AI-assisted analysis
- Improved profit margins from 22% to 40% through automation and strategic scheduling
- Managed 99+ affiliate offers across Synergy/Everflow; caught $8,400+ in misattributed revenue
- Recovered IP reputation from 100% Medium to 40% High in 35 days via Google Postmaster Tools
Tools: Klaviyo, Ongage, MessageBird, Looker Studio, GA4, Zapier, Synergy/Everflow, Claude AI
Email Marketing Manager
2015 – 2017CMV R&R Partners · Mexico City · Marketing Agency · Clients: Nikon, AXA Insurance, OMRON
- Coordinated email marketing campaigns across omnichannel strategies for international brands
- Managed SEO performance analysis using Google Search Console, Ahrefs, and SemRush
- Cross-department project execution and monthly performance reporting across mobile, desktop, and social
Technical Skills
ESP & Automation
Klaviyo (4+ yrs), Ongage, AWeber, Brevo, Marketo, HubSpot, MessageBird, SlickText, Make.com, Zapier, n8n
Analytics & SEO
Looker Studio, GA4, Google Search Console, Ahrefs, SQL (AI-assisted), Google Postmaster Tools, Grafana
AI & Technical
Claude AI, Gemini AI Studio, Python (basic), Playwright (QA automation), HTML/CSS (email dev), MCP Connectors, API/Webhooks
Operations
Campaign scheduling, lifecycle segmentation, fatigue detection, affiliate management, revenue forensics, deliverability
Education
Licenciatura en Mercadotecnia (Bachelor of Marketing)
2009 – 2014Instituto Politécnico Nacional (ESCA) · Mexico City
Certifications
Klaviyo Practitioner Certificate (2026) · Make.com Advanced Builder (2026)
Languages
Spanish: Native · English: Professional Working Proficiency (4+ years daily use with US teams)