Alberto Torres

Marketing Automation Specialist — Email & SMS

Mexico City (Remote) · +52 55 8794-7564 (WhatsApp) · torresalberto.r9@gmail.com · LinkedIn · mx.albto.me

Mexican Citizen · Bilingual ES/EN · CST Timezone (GMT-6)

Video walkthrough (English): loom.com/share/5acbbdf6

Summary

Marketing Automation Specialist with 5+ years managing high-volume email and SMS operations for US-based companies. Built and managed a $300K+ monthly revenue engine across 3M+ subscribers. I currently build and maintain WagerBird's email/SMS infrastructure using Make.com, AWeber, HubSpot, and automated QA workflows. 4+ years of daily English communication with teams in San Diego, Atlanta, and New York.

Experience

Marketing Automation Specialist (Current Contract)

2025 – Present

WagerBird · Austin, TX (Remote) · Sports betting platform · US team

  • Built entire email and SMS automation infrastructure from zero, reducing a 90% revenue drop to 30% by replacing manual execution with automated workflows
  • Architected Make.com pipeline connecting Stripe → AWeber → HubSpot with self-healing segmentation (Whale, VIP, Repeat, New)
  • Built automated link verification system (Playwright) — 100% URL accuracy before every broadcast
  • Identified $41.7K in dormant VIP revenue through automated lifecycle segmentation

Tools: Make.com, AWeber, HubSpot, SlickText, Stripe, Playwright, Claude AI

Email & SMS Coordinator

2021 – 2025

Tibrio · San Diego, CA (Remote) · 3M+ subscribers, 5 properties · US team

  • Managed $300K+ monthly email/SMS revenue operation — 5 daily campaigns, 3.6M+ monthly sends across 3M+ subscribers
  • Built campaign analytics system analyzing 400+ campaigns per cycle; reversed a 30% revenue decline through data-driven offer rotation
  • Reduced unsubscribe rates by 18% using fatigue detection via Looker Studio and AI-assisted analysis
  • Improved profit margins from 22% to 40% through automation and strategic scheduling
  • Managed 99+ affiliate offers across Synergy/Everflow; caught $8,400+ in misattributed revenue
  • Recovered IP reputation from 100% Medium to 40% High in 35 days via Google Postmaster Tools

Tools: Klaviyo, Ongage, MessageBird, Looker Studio, GA4, Zapier, Synergy/Everflow, Claude AI

Email Marketing Manager

2015 – 2017

CMV R&R Partners · Mexico City · Marketing Agency · Clients: Nikon, AXA Insurance, OMRON

  • Coordinated email marketing campaigns across omnichannel strategies for international brands
  • Managed SEO performance analysis using Google Search Console, Ahrefs, and SemRush
  • Cross-department project execution and monthly performance reporting across mobile, desktop, and social

Technical Skills

ESP & Automation

Klaviyo (4+ yrs), Ongage, AWeber, Brevo, Marketo, HubSpot, MessageBird, SlickText, Make.com, Zapier, n8n

Analytics & SEO

Looker Studio, GA4, Google Search Console, Ahrefs, SQL (AI-assisted), Google Postmaster Tools, Grafana

AI & Technical

Claude AI, Gemini AI Studio, Python (basic), Playwright (QA automation), HTML/CSS (email dev), MCP Connectors, API/Webhooks

Operations

Campaign scheduling, lifecycle segmentation, fatigue detection, affiliate management, revenue forensics, deliverability

Education

Licenciatura en Mercadotecnia (Bachelor of Marketing)

2009 – 2014

Instituto Politécnico Nacional (ESCA) · Mexico City

Certifications

Klaviyo Practitioner Certificate (2026) · Make.com Advanced Builder (2026)

Languages

Spanish: Native · English: Professional Working Proficiency (4+ years daily use with US teams)

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